This privacy policy [Rev: 02 – 21.April 2022] explains how we collect, use and share your personal information, it applies to our websites and our services, including programs and events. The policy may be supplemented by additional privacy statements, terms or notices.
Personal Data
Information explicitly provided by you
The types of personal information that we collect directly from you depends on the service you sign up with us and may include:
» Contact details, such as your name, email address, postal address, phone number and social media handle;
» Account login credentials, such as usernames and passwords, password hints and similar security information;
» Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ID and photo;
» Content that you eventually upload and share or store in your account or on our website, such as, comments, replies or other contributions; (If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website)
Data from other sources
We also may obtain contact details and other information about you from third parties, including:
» Social networks that you grant permission to the Finders.sg Service to access your data on third party networks such as FB or Instagram;
» Organisations, churches with which we offer services in co-operation or engage in joint activities; and/or
» Publicly available sources and data suppliers to validate or supplement the information we hold or to support our service.
Device and usage of data
The Website provider may automatically collect information about how you and your device interact with our website, such as:
» Computer, device, and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports, and performance data;
» Usage data, such as the features you used, the settings you selected, URL clickstream data, including date and time stamp referring to exit pages, and pages you visited on the Service;
» For location-aware Services, the physical location of your device.
» An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We collect this data through the servers of our Providers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you choose to block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.
Purpose for collection
Generally, personal data is collected for the following purposes:
» Providing a service (eg. counselling, prayer, matchmaking, etc.)
» Keeping you informed of events, seminars, training programmes, courses, retreats, concerts, and other programmes that we organise from time to time for your participation.
» Legal compliance on our part under applicable laws.
How we use your information
Depending on how you interact with us and the Service, we use your personal information to:
» Provide, activate and manage your access to and use of the Service;
» Process and fulfil a request, order, download, subscription or other transaction;
» Offer you customised content and other personalization to make the Service more efficient for you and more relevant to your interests and geography;
» Enhance and improve the Service, such as add new content and features;
» Notify you about changes, updates and other announcements related to the Service;
» Deliver targeted advertisements, promotional messages, and other information related to the Service and to your interests;
» Provide technical, product and other support and help to keep the Service working, safe and secure; and/or
» Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and licence fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement.
We may also use your personal information to:
» Respond to your requests, inquiries, comments or concerns;
» Invite you to submit or review manuscripts or otherwise participate in our publishing programs;
» Issue payments and statements, such as for royalties and editorial fees;
» Conduct and administer user testing and surveys as well as sweepstakes, competitions and similar promotions;
» Provide you with relevant promotional messages and other information about products, events and services of ours, our group companies and third parties such as societies and sponsors;
» Enhance and improve our products, events and services and develop new ones; and/or
» Comply with our legal obligations, resolve disputes and enforce our agreements.
Sharing of your information
We share your personal information in the following ways and contexts.
Our Service Providers
Depending on the Service provided, we share some of your personal information (eG. if you request a password reset, your IP address will be included in the reset email) with our email service provider, access and authentication service provider, event venues and IT service providers as well as with payment processors; so as to process the information as necessary to provide the Service, complete a transaction or fulfil your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
Our website may let you post and share personal information, comments, messages, materials and other content. Any such information that you disclose publicly or in discussion for a in the Service may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Visitor comments may be checked through an automated (third party) spam detection service. Please be careful when disclosing personal information in these public areas.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Legal reasons
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
» meet any applicable law, regulation, legal process or other legal obligation;
» detect, investigate and help prevent security, fraud or technical issues; and/or
» protect the rights, property or safety of Finders.sg, our users, employees or others;
and as part of a corporate transaction, such as a transfer from or an acquisition by or merger with another company.
Your communications preferences
You can customise and manage your communications preferences and other settings when you register with us, by updating your account features and preferences, by using the “opt-in/out” or subscribe/unsubscribe mechanisms or other means provided within the communications that you receive from us or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.
Accessing and updating your information
The Service may allow registered users to directly access their account information and make corrections or updates at any time.
Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.
You have the right under certain privacy and data protection laws, as may be applicable, to request free of charge:
» Access to and correction and deletion of your personal information;
» Restriction of our processing of your personal information, or to object to our processing; and/or
» Portability of your personal information.
If you wish to exercise any of these rights, please contact us at admin@finders.com.sg. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. You may designate an authorised agent to make a request on your behalf subject to proof of identity and authorization.
Data retention
We will hold personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal data as soon as it is reasonable to assume that the purpose for which that personal data was collected is no longer being served by retention of the personal data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Data security
We take precautions to safeguard your personal information through the use of appropriate technical and organisational measures. However, you should take all precautions when providing personal data via the internet and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the Internet.
Locations of processing
Your personal information may be stored and processed in your region or another country where Finders.sg and their service providers maintain servers and facilities.
Grounds for processing
When we process any personal information within the scope of certain privacy and data protection laws, we do so:
» where necessary to provide the Service, fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a (verbal or written) contract;
» where necessary for our compliance with applicable law or other legal obligation;
» where necessary for the performance of a task carried out in the public interest;
» where applicable, with your consent; and/or
» as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfil our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.
Implied and express consents
When we request for personal data for the purposes referred to above and you provide us with such personal data, there is implied consent that you agree to provide us with personal data for these purposes.
In some circumstances and if required by applicable laws, we will seek your express fresh consent when collecting your personal data, e.g. where there are new purposes for the use of your personal data.
Withdrawal of consent
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing. You may withdraw your consent at any time by contacting us at admin@finders.com.sg. However we might need to keep some of your data for administrative, legal, or security purposes.
Situations not requiring consent
We will not sell, rent or otherwise disclose your personal data to any third party, without your consent except in the following circumstances: We may share non-personal, non-individual information in aggregate form with third parties for business purposes, e.g. providing statistics to Government Ministries or their appointed agencies/organisations carrying out the surveys/projects/tasks assigned under the purview of the laws and regulations.
Accuracy
To ensure that your personal data is current, complete and accurate, please update us by contacting us at admin@finders.com.sg.
Complaints
If you have any complaint relating to the “Do not call / Do Not Contact registry” or any matter referred to in above Sections, please send it to our Administrator (admin@finders.com.sg) who will promptly investigate the complaint and respond to you upon completion of the investigation process.
Policy updates
We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website will be taken as acceptance of the updated policy changes, but we will seek your fresh consent before we collect more personal data from you or we wish to use or disclose your personal data for new purposes.
Contact
If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us at admin@finders.com.sg.
Governing law
This Privacy Policy Statement has been drafted in accordance with the laws of Singapore. We do not represent or warrant that it complies with the privacy laws of any other jurisdictions and accordingly, you shall not construe it as such.
Disclaimer
Our website may contain links to other websites. Please note that we are not responsible for the privacy practises of such other websites and advise you to read the privacy policy statement of each website you visit.
